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  • How do I contact customer service?
  • I have just placed an order, how do I know it has been completed?
  • Can I make a change to my order after a purchase?
  • What are the terms and conditions for pre-orders?
  • Do you have a physical store?
  • I have not received an order confirmation.

Frequently asked questions

  • How do I contact customer service?
  • Return & exchange policy
  • How do I return my glasses?
  • Do I have to pay import duties and customs?
  • How do I exchange my glasses?
This helpcenter is created by ImBox