Back to wearglas.co.uk
QUESTIONS AND ANSWERS
Products
How do I know which strength I need?
What types of glasses do you sell?
Can I adjust my glasses?
Can I just buy the frame?
Does it include anti-reflective treatment?
Show all
Order
I have just placed an order, how do I know it has been completed?
How do I contact customer service?
Do you have a physical store?
I have not received an order confirmation.
Can I make a change to my order after a purchase?
Show all
Returns & Exchanges
How do I return my glasses?
Return & exchange policy
What does a return cost?
How do I exchange my glasses?
How does a refund work?
Show all
Delivery
How long will it take for my order to arrive?
Where is my package?
How do I track my package?
What happens if I do not accept the package?
Show all
Payment
What are your payment options?
Do I have to pay import duties and customs?
When will the invoice arrive?
Show all
Sustainability
Are the frames recyclable themselves?
Are the glasses biodegradable?
How do you keep the use of energy down? How do you keep the use of chemicals down?
Is the acetate sustainably made? If so, in what way?
Show all