Return & exchange policy

  • Our goal is to ensure your complete satisfaction with GLAS products, and therefore we provide easy and completely free exchanges so you can be sure you're choosing the right pair.

    You always have the right to cancel your purchase, for any reason, within 30 days.

    Returns
    You must return the product without undue delay, and in any case no later than 30 days after receipt of your order. In connection with the refund of an accepted return, we will charge £6 for the shipment.

    Please note❗️ All products must be returned in original condition for a full refund, including labels and boxes etc.

    Exchanges
    Free exchanges only apply if you wish to change to a different model, colour or strength.

    Please note❗️ All products must be returned in original condition for a full refund, including labels and boxes etc.

    Returns for "2 for 1" promotions
    If you wish to return part of the offer, there will be no refund issued. For a refund, all products included in the offer must be returned. 

    Returns for offers in general
    If you choose to return part of a promotional order, e.g. 2 for 1, the discount will no longer apply. 

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