Return & exchange policy

  • Our goal is for you to be completely satisfied with the product(s) you purchase from us. If you order from the website, you have the right to cancel your purchase, regardless of your reason, within 30 days of receipt of the product. If you exercise your right of withdrawal, you must return the product to us.

    Returns
    You must return the product without undue delay, and in any case no later than 30 days after receipt of your order. In connection with the refund of an accepted return, we will charge 60kr for the return cost.

    Please note that all products returned must be in original condition for a full refund, including labels and boxes, etc.

    Exchanges
    Free exchanges only apply if you wish to change to a different model or strength. Please note that all products returned must be in original condition for a full refund, including labels and boxes, etc.

    Returns for "2 for 1" promotions
    If you wish to return part of the offer, there will be no refund. For a refund, all products included in the offer must be returned.

    Return of SET items with a package price
    It is not possible to return parts of a SET item with a package price. In the case of a return, the entire package must be returned for a refund to be issued.

    Returns for other offers
    If you choose to return part of a promotional order, e.g. 2 for 1, the discount will no longer apply.

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