How do I exchange my glasses?

  • If you wish to exchange one or more of your received items for another, you can easily do so through our return portal which you can find "here" and then choose the return reason "I want to make an exchange". After that, you must place a new order for the desired pair.

    If you have used a discount code, please contact us using the form at the bottom right and we will assist you.

    If you placed your original order as part of a campaign or with a specific discount code, please get in touch with our customer service; they will help you keep the promotion.

    Please note❗️The glasses you want to exchange need to be in the same condition it was when received.

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