How do I return my glasses?

  • You can very easily return your glasses by going to the return link at the bottom of this article, clicking "Make a return", and following the instructions below.

    1) Press Drop-off

    2) Choose how many packages you want to return, and select your preferred carrier.

    3) Enter your contact details, choose your country, the reason for return, and then press complete. Please note that it's very important that you enter your order number.

    4) An email will be sent to you together with a return label and a commercial invoice that you have to fill out before making your return. If you are unsure how to do this, there will be a guide included.

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    Done! As soon as we have received and approved your return, we will reimburse via the same method that you used to pay for your original order.

    Please note: when making a return, we charge a return handling fee of 6GBP. We charge no extra fees for exchanges.

    GLAS will cover the postage costs of your return when using our return form. When returning your order, please make sure that the glasses are in the same condition they came in and please use the original box or equivalent packaging that protects the products well.

    OBS! Have you chosen Klarna as your payment method? Then you can already report your return to them, then your invoice will be suspended while we process your return. You can easily do this via the Klarna app or the Klarna Website.

    Make a return

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